Day To Day Services

  • Rental appraisal of your property, backed by years of experience and an unmatched knowledge of the market.
  • Arrange general cleaning, rubbish removal, and any necessary repairs.
  • Effectively market your property via historically proven marketing methods.
  • Qualify prospective tenants through our rigorous selection process.
  • Complete detailed Residential Premises Condition Reports.
  • Preparation of the Residential Tenancy Agreement (the lease), for each tenancy.
  • Collect and lodge the bond with the Rental Bond Board.
  • We conduct thorough Routine Inspections throughout the Tenancy. And we are happy for you to accompany us at these inspections.
  • Invoice and collect from the tenants, payment for water usage.
  • If required, credit your funds fortnightly via direct credit into your account, which then provides cleared funds.
  • Obtain quotes and arrange for all types of repairs, including maintenance, plumbing, electrical, painting, roofing, gardening, fencing, carpentry work, tiling and floor coverings.
  • Monitor daily for rental arrears, and when necessary maintain ongoing contact with the tenant to ensure that payment is made and arrears kept to a minimum.
  • Constantly review and improve the methods available for tenants to pay their rent.
  • Check invoices and make payment of council and water rates, strata levies and other related expenses.
  • Prepare monthly a comprehensive, easy to read income and expenditure statement.
  • Regularly review, then negotiate and implement rent increases.
  • When the tenant gives ‘notice to vacate, conduct a pre-vacating inspection.
    This presents an ideal opportunity to arrange quotes for any on-going maintenance, and to inform the tenant of requirements for the end of tenancy inspection.
    This approach eliminates potential bond disputes arising at the vacating inspection, and helps to minimise the vacancy factor.
  • Provide expert advice, and prepare and present all cases before the Residential Tribunal.
  • Prepare yearly income and expenditure statements.
  • Provide regular newsletters, which provide useful information on relevant property management issues.
  • Provide dedicated telephone lines, which give property owners direct access to Vertical Living.
  • Provide prompt notification of any changes to legislation and/or regulations that may impact directly or indirectly on you.
  • Maintain modern, technologically advanced offices to enable the most efficient service possible.
  • And should you decide to sell, we can obtain a sales appraisal.